Some of the main challenges in the transfer industry are as follows:
Many companies in this industry still rely on challenging manual processes for booking and scheduling transfers. This approach is often time-consuming, error-prone, and usually not available to everyone, leading to business disruption and potential customer dissatisfaction.
It is a very big challenge to balance communication between operators, drivers and clients. Especially if you rely on phone calls, Viber/Whatsapp messages or emails. Misunderstandings and delayed communication of key information can affect the quality of service and often lead to customer frustration.
Customer satisfaction is a key issue in the transfer industry and tourism. However, without the right conditions, it can be difficult to notice and take advantage of customer preferences, manage special requests or communicate changes during the journey in a timely manner, which also leads to a poor customer experience.
Gathering significant insights into business performance, trends among clients and operational efficiency is always a challenge if the business does not have suitable conditions for it. The lack of decisions closely related to statistical data leads to the omission of potential opportunities and reduces the chances of optimizing operations.
LimoExpress is a carefully developed platform, created to improve the work of transfer agencies by improving efficiency and communication.
It consists of a back office system for operators and a mobile application for drivers. The operator uses a back office platform to manage and enter orders, while drivers receive push notifications on their mobile app about new orders and deadlines for making decisions.
LimoExpress aims to reduce human errors, speed up processes and provide a scalable solution for multiple organizations. With its user interface that follows Google Material Design, LimoExpress offers a seamless experience for both operators and drivers.
Take a look at the list of functionalities of the LimoExpress system
The operator has access to the system as an administrator, which enables him not only to manage reservations, but also users, drivers, vehicles and other organization data. When the operator makes a reservation in the system, the platform automatically generates a push notification to drivers with all the necessary information related to the transfer.
Some of the numerous functionalities of the Back office platform are:
Push notifications are sent to drivers directly on their mobile application when a reservation is made in the Back Office. The mobile application follows Google Material Design and provides a simple and intuitive user experience.
The mobile application is used by drivers and managers (fleet organizers). Drivers have a calendar overview of their orders, while managers have an overview of the entire team, as well as the right to enter new orders and a statistical display of data.
Some of the functionalities of the application are:
We are proud to highlight the benefits of the LimoExpress platform, which are designed to solve some of the industry's biggest problems
LimoExpress's BackOffice platform allows operators to efficiently manage and enter reservations. This eliminates the need for manual processes, reduces errors and speeds up the reservation management process.
The platform enables instant communication via push notifications. Thus, drivers receive timely updates about new rides and other relevant information, improving the overall efficiency of communication.
By automating tasks such as order entry, driver assignment and notifications, LimoExpress helps speed up work. It reduces the administrative burden, eliminates manual errors and improves the overall efficiency in managing these types of services.
LimoExpress uses Google Maps services to calculate mileage, travel time and route information. This provides accurate and reliable data for both operators and drivers, allowing them to make informed decisions and optimize rides.
The statistical module of the platform offers operators valuable insight into commissions, availability of vehicles and drivers, workload, etc. These data are presented in tabular and graphical form, and the data can be exported in PDF format, enabling further analysis and reporting.
LimoExpress is a Cloud Web solution that allows organizations access from any location as long as users have access to the Internet, and what's more important, billing is done in accordance with usage, the more orders, the more organizations pay for usage. No worries about technical maintenance, only about the way to use all the benefits of the platform.
The LimoExpress platform is adapted to organizations of all sizes as well as individuals.
Monthly subscription per account
For individuals or small teams that need core features only.
Monthly subscription per account
Perfect for organizations with more then 5 drivers.
Monthly subscription per account
Perfect for accurate data driven limo service organisations.
Annual subscription per organisation
Up to 5 user accounts.
Annual subscription per organisation
Up to 15 user accounts.
Annual subscription per organisation
Up to 25 user accounts.
Annual subscription per organisation
Up to 35 user accounts.
Need more? You have a bigger organisation? We have a ENTERPRISE plan for you. SEND us a message and the sales team will contact you shortly afterwards.
Send a request for a DEMO and you get an order to test the platform for a month. Expect an email with credentials within a few minutes.
If you want to know more about LimoExpress or you think that LimoExpress is the solution for your business, do not hesitate to contact us!
Feel free to send a message, we will respond as soon as possible.